Frequently Asked Questions

Our prices are based upon years of experience in the cleaning industry. Our pricing is flat-rate and depends on the size of your home, any extras and what type of cleaning service you choose. For one-time cleanings, price starts at $250. Our typical customers usually pay between $200-$300. For move-in, move-out and deep cleanings, you can expect to pay anywhere from $250-$700 depending on the size of the home.

Seatown Cleaners provides service for all of Seattle and surrounding areas like Shoreline, Lynnwood, Bothell, and West Seattle. If you live outside any of these areas let us know and we can usually make it work! 

Your cleaning team will use non-toxic products to make your home shine. No toxic chemicals will be sprayed inside your home. If you have a specific cleaning product that you prefer, let us know. 

Your house cleaners can usually make it work if you have a preferred product, however we can’t promise anything. Professional cleaners use premium products that are proven to produce the best results for your home. For that reason, we’d like to ask you to submit any cleaning product requests at the time of booking your appointment. 

You can pay with any major credit or debit card, either online or over the phone. 

Our cleaning hours are Monday through Friday, from 8:00 am to 5:00 pm.

We are proud to stand by our 100% happiness guarantee. If you are unhappy at all, we will send a team back and clean your home within 48 hours. We want you to be satisfied, and we will do whatever we can to make it right. 

We require at least 24 hours notice for any cancellations. If you cancel within 24 hours, there is a $150 cancellation fee. This fee will be waived if you have an emergency or illness.

Yes, but for many cleaners English is not their first language so it can be challenging to communicate fluently. We want to be sure that communication between you and our cleaners is seamless so if there any issues please give us a call at (206) 880-3732. If you have any requests during the cleaning but don’t feel that they are being communicated properly, give us a call and we will relay the instructions to your cleaning team.

Feel free to call us at (206) 880-3732 or e-mail us at [email protected] if you have any questions or concerns. If you already booked a cleaning with us you can learn how to best prepare your home for your upcoming service. We look forward to hearing from you!